The Bulletin advises that for all policies in force as of March 13, 2020, insurers should consider:
- Relaxing due dates for premium payments and extending grace periods.
- Waiving late fees and penalties.
- Allowing premium payment plans to help policyholders avoid a lapse in coverage.
- Expanding automobile coverage to allow personal vehicles to be covered while being used while delivering food, medicine or other essential services for commercial purposes.
- Cancelling or non-renewing policies only after exhausting all efforts to work with policyholders to continue coverage.
- Providing alternate methods of payment, such as online or other electronic transfers, that are consistent with safe social distancing standards and eliminate the need for in person payment.
A policy may be cancelled or non-renewed for legally recognized reasons or policy provisions other than late payment or failure to pay premiums.
For full details, please see the entire Alabama Bulletin No. 2020-5.