Kentucky Advisory Opinion 2022-0004

On July 29, 2022, KY Insurance Commissioner Susan Clark issued Advisory Opinion 2022-0004 to offer guidance to insurers in their efforts to assist policyholders who have experienced losses as a result of, or have otherwise been affected by, the storms that impacted Eastern Kentucky beginning on July 26, 2022.

The Department encourages insurers and producers as follows:

In light of the State of Emergency declared by Governor Beshear in State of Emergency 2022-457, insurers are strongly encouraged to extend time periods that, when extended, will be for the benefit of their customers. Such extensions should be for reasonable time periods that will not result in a financial hardship on consumers when the payments become due after the extensions have expired.
The Department strongly encourages insurers to refrain from taking action against policyholders such as cancelling policies, non-renewing policies, and implementing rate increases until such time as proper and actual notice can be given.
Insurers are strongly encouraged to supply, upon request from a policyholder, a copy of the policy without charge.